Privacy Policy

1. Introduction

Mufty Brands Ventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

Personal Information

When you place an order or create an account, we collect:

• Name
• Email address
• Phone number (including WhatsApp)
• Delivery address
• Payment information (processed securely by Monnify)

Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders via email and WhatsApp
• Send order confirmations and delivery updates
• Provide customer support
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Clerk: Authentication and user management
• Monnify: Payment processing (they have their own privacy policy)
• WhatsApp: Customer communication

These services may collect and process your data according to their own privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the Nigerian Data Protection Regulation (NDPR), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: