Shipping Policy

1. Delivery Areas

We currently deliver to major cities across Nigeria, including but not limited to:

• Lagos
• Abuja
• Ibadan
• Port Harcourt
• Kano
• Oyo State (all areas)
• And other major cities

If your location is not listed, please contact us via WhatsApp to confirm delivery availability.

2. Delivery Fees

Delivery fees vary based on your location and will be confirmed with you via WhatsApp before your order is processed. Typical fees range from:

• Within Oyo State: ₦1,500 - ₦3,000
• Lagos: ₦2,500 - ₦4,000
• Abuja: ₦3,000 - ₦5,000
• Other States: ₦3,500 - ₦6,000

* Fees are estimates and may vary based on exact location and order size.

3. Delivery Timeframe

Orders are typically delivered within:

• Within Oyo State: 1-3 business days
• Lagos & Abuja: 3-5 business days
• Other States: 5-7 business days

Note: Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, public holidays, or logistics delays.

4. Order Processing

1. Order Confirmation: You'll receive an order confirmation via email immediately after purchase
2. WhatsApp Contact: We'll contact you via WhatsApp to confirm delivery details and fees
3. Processing: Orders are processed within 1-2 business days after confirmation
4. Dispatch: You'll be notified when your order is dispatched
5. Delivery: Our delivery partner will contact you before delivery

5. Order Tracking

You can track your order status by:

• Logging into your account and viewing your order history
• Contacting us via WhatsApp with your order number
• Checking your email for status updates

6. Delivery Requirements

• Accurate Information: Please provide complete and accurate delivery address
• Contact Number: Ensure your phone number is active and reachable
• Availability: Someone must be available to receive the delivery
• ID Verification: Valid ID may be required upon delivery

7. Failed Delivery Attempts

If delivery fails due to:

• Incorrect address
• Recipient unavailable
• Refused delivery

We will contact you to reschedule. Additional delivery fees may apply for re-delivery attempts.

8. Delivery Confirmation

Upon delivery:

• Inspect your package before signing
• Report any visible damage immediately
• Keep your delivery receipt
• Contact us within 24 hours if there are any issues

9. International Shipping

We currently do not offer international shipping. All deliveries are within Nigeria only.

10. Contact for Delivery Issues

For delivery inquiries or issues: